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Why Streamyx So Slow? – TMNet SERVICE INTERRUPTION

These two days is your internet stuck? Like cannot move or keep getting disconnected? Load facebook also take ages… Load twitter also… Download no need to say… What to do? Still using streamyx. Is your connection to international site ok? Will it be slow? Streamyx got problem? Sometimes load pages also time out! Read the details below.

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Streamyx

SERVICE INTERRUPTION

Dear Valued Customers,

Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at [email protected] for any Internet related problems.

Thank You.

Source : Streamyx.com

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Author: Saimatkong

This blog is a platform to share what I love in life: food (eat), travel (play), photography (art) and life (thoughts and ideas). With passion for food, I share my foodie adventures and indulgences here. “There is no love sincerer than the love of food.”

Traveling makes us a better human being as we recognise the similarities and celebrate the differences of cultures between where we travel to and where we come from. “The World is a book, and those who do not travel read only a page.”

Photography do more than just capturing the best moments in our lives; they also help us tell our life stories. “Photography is a way of feeling, of touching, of loving. What you have caught on film is captured forever… it remembers little things, long after you have forgotten everything.”

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44 Comments

  1. nowadays it seem to be like routine service interruption….every two months….adusssss

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  2. no wonder my speed suddenly drop to just 1k/s yesterday.

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  3. yay!!I wasted RM88 for trash AGAIN!!

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  4. Thank you so much for your info! I was near pulling my hair out with the state of the connection!

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  5. jesus..i just came back from new zealand yesterday, wanted to download south park from megaupload, today still not complete..damn slow..

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  6. no wonder my speed drop till 5kbps, browse web slow like turtle.

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  7. it seems 6april the internet is still lagging =.=!!
    arghhhhhhhhhhh!
    faster recover…. i cant downloads and gaming smoothly summore keep on disconnect =.=!!

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  8. anyone know whether the smw3 line actually experiencing problems?? tmnet announce only, all believe????

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  9. AGREE!!!! langsung haven’t recover!!!!! lag like shit, disconnect like hell ~!

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  10. i wonder when wil this STREAMYX stop his lagness and giv us smoothness!!
    GOD SAVE US PLS!!!
    I keep disconnect until i dun dare play dota, left 4 dead and so on!!

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  11. delay until 9 april……..

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  12. I Really Don’t Want To Pay The Bill Now! The LINE SAME LINE DOG SH*T!!! PAY RM88 GET More BAD THEN 56K MODEM LINE!!! STREAMYX THIS COMPANY REALLY IS WORLD BEST CHEATER!!!
    STREAMYX! YOU SLOW I PAY SLOW!! YOU SEND RED BILL COME, I CALL YOU YOUR OFFICE SCOLD ANYONE!

    EVERY MONTH WILL GOT NEW PROBLEM MAKE THE INTERNET SPEED SLOW! TAK TAU MALUH!?

    PAY RM88 DOWNLOAD SPEED : 2.3kb AND SOME TIME CANNOT DOWNLOAD OR DISCONNECT! FARK!

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  13. i dunno wether is my router caused slowness or streamyx itself…
    since it is very very unstable…
    sometime raise to 2mbps as usual but within a few seconds… it can drop to 1kbps-5kbps…
    anyone pro fixing router??? I m using d-link dir 300…. help me pls T.T

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  14. my streamyx download speed is still slow,no disconnect but very slow,download speed only gettin about 1-5 kbps

    im paying for 384 kbps connection,normaly gettin 40-45 kb before this

    Any advise,streamyx still restoring its connection?

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  15. Experienced the same thing here in Kota Kinabalu, Sabah. Very slow download 30 KB/s only. Used to be 150 KB/s with my 1 Mbps streamyx. Now everthing is very slow not like it used to be anymore.. SAD 🙁 TMNET promised to restore everything on the 17th but doesnt looked like they can keep their promised.. SIGH 🙁

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  16. All you can say about TM net is that they are the shame of the nation. Think about it… if you go to the market and pay 100% for a product but only get 80% (from the 5 mangoes you only get 4) the whole market will be upside down. TM net claims “fair share”.

    So we pay for what TM net does not do. My view over the 4 years here in Malaysia? TM net is a rip off where the top is busy filling their pockets over the backs of us users. And I am not talking about P2P or torrents. They are anyway heavily shaped. I am talking about people who use the net, have websites and blogs running. TM net is not able to work. The top doesn’t want to invest, and if there is money, it disappears in the wallet of a few big fat people who run the organization.

    Try to call the “service” line. Half of the time someone disconnects you. Calls are closed without you being informed. But TM has proclaimed themselves as “broadband champion” and delivers “exceptional service”. The arrogance is unbelievable.

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  17. Every one stand up and protest it or terminate the account. We need Unity and cooperation.
    F**k the turtlemyx, not Screamyx.

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  18. Let me make this statement here; TM net IS able to give you the value you pay for.

    I have been making noise to TM net now for 4 years. This time a team of 3 experts from Ipoh came to check it out. They later told me it would all be easy explained as they were expecting me to use heavy P2P and torrents. However, I was downloading a file with 4ks speed, 160 MB in 5 hrs.

    They spend an hour and a half in the house but couldn’t solve the problem. Instead they gave me a fixed line, fixed IP adress.. and boy… that line is flying.

    What it proves is this:
    the infrastructure may be a problem but it’s not the main problem
    the backbone may not be fantastic but thats not the main problem too.

    No my friends, what they don’t do proper, by words of one of the guys here, is the connection of the dynamic IP addresses. Apparently they put too many per port, so no wonder the speed is slow. But trust me, I see things flying here, in the last 4 years I have never seen it THAT fast.

    Unfortunately later this week they will come back and give me my own line back which will result again in slow browsing, slow downloading and time to have showers.

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  19. @psyclist wow that’s good news and it’s good. hopefully they could do a better services for all of us.

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  20. I’m making noise for 4 years…. so it takes time… if everybody would do that, MAYBE they would change things, but most are so tired of TM net they have given up.

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  21. Go to http://www.webdesignempire.com register yourself and got step teach u how to get tmnet back to u faster and more effective.

    the guide is to assist u to highlight the issue to the government department (MCMC) which will further squeeze TMNET to solve ur issue faster.

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  22. Did streamyx being stable and fast all this while? I don’t think so… this is the worst service i’ve being using. May to go TM cheater.

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  23. 2 weeks fixed line was like normal breathing. Now, back to my own account, dynamic IP, it s*cks as always. THe “service” desk is as bad as always, solving problems is not what TM net does, nor even wants. WHen yesterday they terminated the fixed IP line, they didn’t inform me, nor solved the problems. In fact, the technician in Ipoh bluntly said they had not done anything… that is what they call service… TM net is a joke. a bad one.

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  24. I WORST THAN U REALLY 5 WEEKS CANNOT DOWNLOAD ANYTHING.IT IS SURE THAT IS TM PROBLEM NOT OUR COMPUTER PROBLEM!!

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  25. Streamyx starting to cheatting our money now, we pay the price never can get the speed! same like me pay RM88 get slow than 56k Modem Speed and cannot Discount. This new service start from “2008 December”

    Anyway “STREAMYX LINE SLOW WE PAY SLOW!”

    Me 4 Month No Pay The Bill Already, Streamyx Send Red Bill Come I Just Pay 1 Month Money, If Streamyx Block My Line, I Will Call 1300-88-9515 To [email protected] Them! If They Say You Have 4 Month Bill No Pay So They Block My Line! I Will Say You Line So Slow! I Pay You Money So Fast For What?!

    DON’T LET MALAYSIA NO’1 CHEATER COMPANY “STREAMYX” TO PLAY US!
    MONEY IN OUR HAND AND WE HARD WORK TO GET THE MONEY DON’T LET THE CHEATER COMPANY EASY TO GET OUR MONEY!!! WE CANNOT GET BACK THE LINE SPEED WE CAN PAY SLOW TO THEM “REMEMBER THIS”

    Now I’m Keeping To Hold 3 Month Bill No Pay But I’m Still Can Using It!

    REMEMBER : STREAMYX LINE SLOW WE PAY SLOW
    RECOMMAND : Hold Streamyx 2 Month Bill No Pay (2 Month No Pay They Cannot Block Our Line)
    Don’t Let Them Play Us! Power In Your MONEY!
    Come Everyone Do Like This! Only Me One People They Can’t Feel It.

    ——————————————-
    Nissan – Shift_the future
    Honda – Power of dream
    Toyota – Moving forword
    STREAMYX – Ready To Be WaterFISH

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  26. i sitll remember , during that period, i was in singapore , seem not effected

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  27. you are RITE!!! TM net Is Very very Slow ….
    sometime i searching or download something make me no mood to wait jor -.-

    Turtle more faster then TM net o :p

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  28. i pay Rm 110.00 per month for what?
    tm.net why so slow horribly….?

    BETTER CUT MY LINE OFF OR LOWER THE PAYMENT PLEASE
    im tired of this..

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  29. I pay rm 160.00 per mouth for high speed internet (4.0 mb per sec).But after 5 days,it give me a problem from max speed to really slow one.Im soo mad about it.

    Im totally [email protected]*k up that tm.net!

    So,what i think about Cut my line off or stop used streamyx.

    I totally give up about internet.It totally blow up my money in pocket.

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  30. My TM net technician told me TM net is not able to give a better speed then 1mbs line. Obviously this depends on where you live but the “helpdesk” once told me a “faster line” would solve all my problems. The technician told me the opposite. The best way to improve speed is a fixed IP address. I have had that for a while and that is a lot faster 1mbs fixed compared to 1 mbs random.

    Still, my speed nowadays with a normal 1mbs line is good. Except of course for torrents, rapidshare (normal use) and p2p. These are anyway heavy limited. But rapidshare works fine, read this if you want that proper working: http://fainonline.blogspot.com/2009/11/tmnets-blocking-rapidshare.html?showComment=1258112234014#c3564216921707035832

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  31. I hate slow internet because 5GB file need 3 days to finish or 5 days if dc!!!!

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  32. its 21st march 2010 and i’ve been unable to connect to the internet for the 2nd day now…it keeps disconnecting for every 5 seconds and i have to reboot the router and it will stays connected for another 5 seconds…i call tmnet and they said my line is fine and they asked me to ‘try and see’…i sign up for 1mb unlimited internet access and ow i got unlimited dc…can i sue this stupid company?

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    • you can call the customer service and file a complain and request for rebate.

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  33. oooo…patutlah my streamyx slow like GPRS.. i downloads from rapidshare speed only 5 kbps..
    I downloads ripped dragon age form katz.cd.

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  34. i pun downloads juga,download game dari netload.net spd download yg dpt 3.0kbps ke 1.0 kbps.Btl btl sakit hati la … sampai 1 day 12 hour kena tunggu utk habis download 1 pack saja…setup punya pasal dah 400mb dah

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  35. download speed je slow 1-5kbs tp surfing/stream ok jer..pelik

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  36. Streamyx is really cacat!!!!

    TELEKOM, please close shop la…

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  37. The Streamxy is slow !!! How can i fix this problem ?!

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  38. Can you all do your work seriously ? We gave money to you all per month and you all don’t do your work better ! My streamxy’s download speed is 1~10KB/S !!! Why the speed is slower and slower ?! Last year still got 40~60KB/S . Now….!!! haiz

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